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Service and Warranty claims
At RAYDN, we stand behind the quality and performance of our products. That’s why we offer a 5-year warranty on all our wheels.
Warranty Coverage
• Our warranty covers material and manufacturing defects under normal use.
• It applies only to the original owner and requires proof of purchase.
Crash Replacement Program
Accidents happen, and we want to keep you riding. If your RAYDN wheels are damaged in a crash, we offer a crash replacement program at a significantly reduced price.
How to Submit a Claim
To request warranty service or crash replacement:
1. Describe the issue – Provide details about the malfunction or damage.
2. Attach images – If there is visible damage, please include clear photos.
3. Contact us – Send your request along with your proof of purchase to us through the form below or directly per e-mail.
We will review your request and get back to you with the next steps as soon as possible.